All I Want for Christmas Is to Stop Having Culture Shock

It has become unavoidably obvious that I am caught in the grip of some of the worst “rejection phase” culture shock I can remember. I was in denial about this up until this past Monday, but I can’t keep lying to myself about it. I was already upset that I didn’t get a “honeymoon” phase for Senegal, and I’ve spent almost every day since arriving here telling myself to stick it out because it will get better when… when I find an apartment, when my classes start, when the weather cools off, when I meet more people, when I finish this conference… it’s a never-ending goalpost-shift that I’m doing to myself. The wildest part about finally realizing that my anger, doubt, and frustration is “normal culture shock” is that it doesn’t make me feel any less angry, doubtful or frustrated… it just makes me feel very predictable and if anything even more angry, doubtful and frustrated that after 8+ years living abroad I’m still susceptible to this kind of extreme emotional wreckage.

What Is Culture Shock?

There’s a million articles about this, so I’m not going to go over every detail here. The most important things to know about culture shock are a) it’s not something you can just willpower yourself out of, and b) it follows a pattern within parameters. It’s a lot like grief or trauma response in this way. Most people know the “5 phases of grief”, but fewer know the phases of culture shock.

  1. honeymoon – “everything is awesome” or at least quaint, charming, or some other positive adjective
  2. rejection – “everything sucks”
  3. adjustment – “maybe I can make this work”
  4. adaptation – “I got this”
  5. reverse culture shock – “home doesn’t fit the same anymore”

These are often presented as a U-curve but in reality we know it as a rollercoaster that never ends, but just goes around and around and sometimes leaves you stuck hanging upside-down.

Much the same way that reaching the “acceptance” stage of grief doesn’t mean you magically stop feeling sad about the loss of your loved one, reaching “adaptation” doesn’t make you suddenly immune to culture shock.

A lot of the talk about culture shock is on a timeline of a year, roughly in quarters, and I think that’s because a year is a very standard time of living abroad for study or work. I’ve seen people on holiday pass through all four stages in a week, going from loving everything on Monday to nearly getting on a plane to fly home on Wednesday to navigating the public transit system and haggling with the street vendors by Saturday. Then there’s long term expats like myself who never really stop fluctuating through the effects of culture shock, but experience them in less extreme forms.

The brain goes through a bunch of changes when we leave our familiar surroundings. New neural connections are formed, chemicals and hormones are released in new and different ways and amounts. The honeymoon phase may just be extra dopamine and serotonin, and the rejection phase may be extra adrenaline and cortisol. It’s normal to seek the cause for any new emotion in our present environment. I learned about it while studying the trauma phenomenon of “emotional flashbacks” in which we experience an emotion as a result of past trauma but without the accompanying memory, we ascribe the cause of the emotion to the present, to whatever happened just before we started to feel it (the trigger).

When we are still new to a host culture, it’s easy to assign responsibility for any extra emotions (pleasant or un-) to the most obvious changes in our condition – the new culture. When we live in a foreign environment for years, we still experience the extra emotions, but tend to cast about for things within our lives like work or personal relationships which may have changed more recently. It’s classic the correlation/causation mix-up.

For a really long time now, whenever I have had brain changes resulting from culture shock, I didn’t think about them as being related to the specifics of Korean culture, but was able to see them as part of a broader pattern of the expat emotional roller coaster. I was having culture shock, but it wasn’t manifesting in the stereotypical ways. Now, I find myself suddenly having some very textbook-example culture shock symptoms, and I almost didn’t see it because I thought it was just for new travelers. Silly Rabbit, culture shock is for everyone.

Realizing I’m a Stereotype

At lunch the other day, my American colleagues patiently listened to me explain why I was having such a hard time here, and then while agreeing that my observations were valid, also pointed out that my emotional reaction could be culture shock. I gave it very little thought at the time, but it sat in my brain, and by the time I got home that afternoon (grumpy, exhausted, and questioning my life choices) I decided to do a little Googling. At first, I wasn’t finding any resonance. Yes, I missed my honeymoon phase because of housing and weather issues, and I had some complaints about things like chronic lateness and haggling for taxis, but I had plenty of examples of Senegalese culture that I appreciated. I love the food, I really enjoy driving along the corniche and watching the ocean, I like the way that everyone grows flowers to give color to the otherwise sand colored land. I was able to enjoy good nights out, and butterfly migrations, and students having fun. Surely I couldn’t be in this “hate everything” phase and still enjoy all that. Surely my litany of complaints were grounded in objective reality and not in an involuntary emotional response? Right?

Most people focus on the part of the “rejection” phase that centers around negative thoughts and feelings toward the host culture, but it’s not the only thing. There’s a whole pile of physical and mental health issues that come with this phase, especially if one is making the conscious effort to resist cultural judgement.

FATIGUE, ILLNESS, EATING/SLEEPING ISSUES – I wrote before about Bessel Vander Kolk’s seminal work The Body Keeps the Score. That book is about trauma manifesting in the body, but it carries the broader message that all kinds of unresolved stresses will come through as physical symptoms, especially in the form of chronic fatigue, chronic pain, eating/digestive issues & sleeping issues. Culture shock stress is no exception.

Am I extra tired because it’s hot AF, and because everything takes more time and energy to do, or because of culture shock? Am I feeling icky because of new local bacterial strains or because of culture shock? Am I not sleeping well because it’s a new apartment or is my insomnia acting up because of culture shock? Eating ice cream and bread for dinner is probably culture shock, but my recent bout of “I wanna die” fever/chills/aches/bed-to-bathroom/please-let-the-antibiotics-work-soon illness is probably the result of some local microbes my body has no immunity to.

MOOD SWINGS: ANGER, DEPRESSION & ANXIETY – Everything makes me grumpy, I have no resilience for minor obstacles. I hit fight, flight or freeze waaaay sooner than my own personal baseline. This results in some unhelpful reactions like loosing my temper at drivers who can’t use GPS or mentally checking out when I need to be focusing. Are my feelings of grumpiness proportional to the circumstances? Maybe sometimes? I mean, how many cockroaches do you have to squish before it makes you crazy? Is it reasonable to get angry when someone leaves your window cracked and the mosquitoes attack you in your sleep? What about when the neighbors kids get in a screaming match under your window for the 15th time this week, or they are redecorating next door and spend hours every day with hammers and drills? Am I grumpy all the time because of bugs and dirt and noise or because of culture shock?

I’m no stranger to anxiety either, but I was very interested to find that culture shock anxiety comes in new flavors like special concerns about water/food safety, a preoccupation with being scammed or robbed, and an obsession with cleanliness. I am not gonna lie, having to boil all my water even to brush my teeth means I spend more time thinking about it. I also sanitize my produce, which is not a thing I’ve done in other places (wash yes, but here we soak it in a mild bleach solution and rinse it with boiled water, it’s way more). I am also finding myself preoccupied with the bugs that I find crawling around. Intellectually, I know it’s just part of living in a climate like this. Even living in the US southern states you’ll be living with bugs, but I have noticed I think about it more here.

I’m starting to see that culture shock and emotional flashbacks have a lot in common. They are both strong emotional states which are frequently misattributed to coincident actions or environmental conditions. After I learned about the existence of emotional flashbacks, I had to start learning how to evaluate triggers. Sometimes, I’m triggered by things that are genuinely innocuous. In those cases, my emotional response is 100% not caused by the trigger. Other times, people do things that are objectively crappy and I have to sort out how much of my emotional response is flashback and how much is reasonable given the circumstances. I have to learn what a proportional emotional response feels like.

It’s reasonable to be upset and express disappointment when someone flakes on plans, but not reasonable to scream and cry for days about it. It’s reasonable to be frustrated that professional drivers can’t read maps, but not reasonable to yell at them about it. Why allow ourselves to be upset or angry at all if it causes so much trouble? Our anger protects us from abuse and harm. It’s reasonable to stop making plans with a person who never follows through, or to cut a person out of your life who won’t stop hurting you. It’s reasonable to leave a job that has a hostile work environment or move to a new city if the pollution is wrecking your health. Our proportional emotional responses serve to help us establish and maintain boundaries and ask for what we need in life to be comfortable and safe. The trick is identifying those when you’re in a state of emotional dysregulation.

SELF-DOUBT – This is the one that completely ate my brain when I found it. I was sitting around thinking things like “maybe I’ve made a terrible mistake”, “maybe I’m not strong enough to meet this challenge”, “maybe I’m a spoiled white-girl American after all”, “I don’t know if I can do this again, but I feel like a loser for not wanting to take advantage of this opportunity” and then I read this: Culture shack manifest as…

  • Questioning your decision to do this work
  • Feeling more shy or insecure than normal
  • Questioning long-held beliefs about religion, gender, morality, or other core convictions
  • Feeling like you’re an imposter
  • Questioning your ability to overcome adversity

Questioning My Decision to Do This Work

I already felt like the work I was doing in Korea was pretty darn meaningless, but the ability to travel the world on my holidays made up for a lot. During the pandemic when I was teaching required English classes online to students who were not interested in learning or using English and generally slept or played video games during the class, and I was totally unable to travel, the pointlessness of it all was eating away at me. When I was offered this Fellowship I thought, “well, no matter that Senegal will come with heat and dirt and bugs and other hardships, I will be doing something meaningful, and not in a “White Man’s Burden” way by imposing my own values, but by providing support to locals who are building meaningful educational programs themselves.” Reality has yet to measure up to this expectation.

The work I’m doing is if anything less meaningful. Meeting veterinary students one day a semester to promote the value of English education when no English education is available to them and no school resources or faculty members are allocated to help them is a waste of energy to promote a façade. Don’t get me wrong- I love meeting the students. I love watching them have fun in English and shake off some of the language anxiety, but I am frustrated by the total lack of ability to form rapport, or to provide growth opportunities. I feel like someone at State is going tot read this and ask me why I didn’t ask for more help from the school or the program, but the reality is, I’ve asked for help and been told “Inshallah, maybe next year” and due to the long list of culture shock symptoms listed above, I don’t have the energy or conviction to keep banging my head into that particular wall. And the idea that I, the foreign visitor, should be the one to spearhead the change or improvement or new program is exactly the kind of crap Kipling was advocating in his famously racist poem that I am working so hard to NEVER exemplify.

Feeling More Shy or Insecure Than Normal

I don’t know if I will ever actually be “shy”, but I have definitely had a lot of thoughts of insecurity – not only related to my ability to do the work or overcome the challenges, but in a social way. I have a lifetime of misreading social situations, and over the past many years I had come to a kind of peace with that where I became ok with people wandering off or didn’t listen because I just decided I would spend my energy on the people who wanted me around and showed it. I find that the people who stick around are a much more fulfilling category of relationship and I’m able to enjoy the more causal company of others with no expectations.

Now in Senegal, I’m suddenly I’m having the “are they secretly laughing at me when I’m not in the room” thoughts again. I feel like I’m imposing when I ask for help from the people whose job it is to help me. I feel like I’m incompetent in communicating when people say they can’t understand my French (it’s objectively accented but not unintelligible). I have to psych myself up to place delivery orders because I’ll have to talk on the phone. “I don’t know if I can do this” is starting to feel like a mantra, and it’s not a good one.

Questioning Long-Held Beliefs About Morality or Other Core Convictions

Questioning long held beliefs is a hobby of mine. I love reading/watching stuff that makes me think. I love the fact that living abroad makes me question myself. I love that teaching university students makes me constantly aware of changing values by generation. I have questioned my religion, gender, and sexuality to death, but I still managed to find a new morality / core identity issue to question here in Senegal: my privilege, my biases, my culturally baked-in racism, the morality of existing as a person whose privilege comes from the multi-generational exploitation of the country I’m in (one of the biggest slave ports was here in Dakar), and my responsibility within a problematic system.

It started because things are hard and I complain, and I end up feeling very “spoiled white girl” complaining about difficult, expensive, or uncomfortable things, which then makes me feel guilty, which then makes me self referentially aware of my white guilt, and I get sucked into a moral rabbit hole that would give Chidi Anagonye a very upset tummy.

When I complained about stuff in Korea, it was cultural not economic. Things were not better or worse, they were just different. Here, my lowest acceptable standards for long-term quality of life are actually quite high relative to the local people’s lived experiences, and it’s not something they can afford to change. One could argue that it’s a class/economic issue separate from the question of race, but the reality is the reason most of Africa is in poverty is because of the exploitation of the slave trade and colonialism.

Even though I experienced poverty by American standards, I still grew up with relative wealth and privilege that came directly from the historical destruction of this culture and economy, and now I’m so spoiled by all that privilege that the way many of these people live seems substandard to the point of discomfort and even disgust to me. Do I have any right to complain? And yet I can’t make myself comfortable with the local quality of life just by acknowledging this disparity. I always say it’s not the Pain Olympics and we shouldn’t engage in comparative suffering, but I can’t help wonder if I’ve become the global version of the kid who is mad they only got the second newest iPhone for their birthday.

There’s pressure to conform to the white savior trope, too. I am pushing back against that, but I can feel it coming not only from the program and the Embassy, but also from the locals. I know my intentions are good in being here, but there’s a huge accountability gap between “not purposely making it worse” and “not actually making it worse”. I can’t say for sure that my presence here isn’t making things worse. The school ditched their local English teacher when they got a foreigner, and they don’t have any plans to hire real English faculty (I’m not working here as a full time teacher), so now the students have a “meet the native speaker” day instead of a real class with a Senegalese teacher. It was supposed to be “in addition to”, but this is what happens when people assume the white/American/native English speaker is automatically a superior resource. When I go to conferences and speak, I’m given preference simply because I’m perceived as a foreign expert, and I have to figure out how to balance my desire to further my own career with my responsibility not to take away time/attention/resources from locals.

Regardless of my intentions before arriving (when I didn’t yet understand the full reality we can argue I was not making a moral transgression) but now that I know do I have a moral obligation to take a different course of action? We hold people accountable for being a knowing and complicit part of a damaging system, so the question is: is this a damaging system (in the assumption that we as Americans occupy a position of needing to step in and help or manage programs in developing nations, and are we helping in the sense of following the locals’ lead or “helping” in the sense of telling them what to do?), and is staying and doing my best more or less morally responsible than leaving this “white man’s burden” parody of diplomatic relations?

I don’t expect an answer, it merely illustrates the point that my “questioning moral and core beliefs” switch has been fully engaged in this round of culture shock.

Feeling Like I’m an Imposter

A lot of “former gifted children” feel this. Being told for years that you’re smarter and more driven and more creative and generally better than your peers is not actually helpful, as it turns out. I managed to maintain the illusion until I got to grad school, where I was suddenly surrounded by all the other gifted kids, many of whom also had major economic advantages in terms of private studies, internships, and study abroad programs and were leaving me feeling like I didn’t belong at all. My polyglotism is a chronic source of the strange see-saw of confidence/imposter syndrome. Compared with the average American, even the average American with my equivalent education, I have awesome language skillz. I can get unlost in 7 languages. However, I can’t have a reasonable conversation in more than 2-3 and I can’t have an advanced topic discussion outside of English. Compared to most of the people I meet in academic or government programs, I’m a language idiot. Every one of the 6 Fulbrighters (22-24 year-olds) who I met at orientation is fluent in French and several are already passable in Wolof. They were selected for the program in part for this skillset, while fluency was barely a consideration for my position and I shouldn’t feel bad because I was selected for a highly competitive program based on a lifetime of education and experience, but I feel like I’m somehow less qualified to be here than the new college grads. Imposter!

I also feel that the expectation that I’ll be organizing projects, mentoring teachers, and presenting at conferences is in a big way setting me up for another round of “I don’t belong here”. That’s playing back into the insecurity, but insecurity and imposter syndrome are best pals. After all, if I’m not actually qualified to do this and people figure that out, they will dislike me, right? So far I’ve been able manage the projects I’ve been asked to take on (feeling like a faker the whole time); however, there’s no doubt that the imposter syndrome is stopping me from asking for more opportunities or creating more for myself, which contributes to the feeling that I’m not doing any meaningful work, which contributes to the self doubt of whether I should be here at all. It’s a vicious-tangled-circle-web culminating in…

Questioning My Ability to Overcome Adversity

Everything I complain about, all the feelings of doubt and inadequacy, all the physical discomfort, the obstacles to personal and career goals, and the ongoing struggle with depression and anxiety are ADVERSITY, so as soon as my ability to overcome adversity comes under fire, it makes all those other issues that much bigger and by definition insurmountable.

When we are young, we feel immortal and almost arrogantly confident. We don’t know enough to know that’s supposed to be impossible so we do it. As we age, we learn our limitations through painful consequences. Perhaps 25 years ago, my faith in my ability to overcome was based in youthful grit and stubbornness, but these days it comes from a place of experience. I have overcome adversity in the past, and any time I can compare my current adversity to a past adversity which has already been conquered, it’s easy to have faith that I’ll make it. The reverse side of the “past experiences” coin is that my anxiety is also based on experience: “this horrible thing that most people only imagine and isn’t actually very likely has already happened and is therefore 100% likely and reasonable to feel anxiety about”.

Of course, at some point everything we overcome has to be overcome for the first time. Artists don’t start by painting museum quality oils. Athletes don’t start by running a marathon. We start small and build up. It’s true that we get older, we become more risk averse, but I can continue to do things like “quit my job and go to a foreign country” because my experience tells me that is actually a low risk activity for me. Before coming here, I thought that my past experiences of living in China and Saudi and travelling around the Middle East and Southeast Asia would prepare me for the challenges I’d face in Senegal. Now I’m wondering if there are just some adversities I have Murtaugh Listed out of being able to handle

Psychological Side Effects

There’s one more factor about living in Africa that is unique to this continent: anti-malarials. The British relied on quinine, and while I love a good G&T, these days we have pills to fend off severe malarial infections. There are a lot of options on the market, but they all have pros and cons. Cost is a big factor for a lot of people. Daily vs weekly doses is another consideration. I’m not good at daily pills even short term, so weekly was a big appeal for me. Then there’s strain resistance. Malaria in some places has become resistant to the more commonly used drugs. That includes Senegal, for which Chloroquine is contra-indicated due to resistant strains of malaria that dominate here. That left me with Mefloquine which has a higher than desirable risk of psychological side effects, many of which are co-morbid with the psychological effects of culture shock, with the added bonus of vivid dreams, possible hallucinations, and seizures. Yay. Studies are fairly limited and there is no data which studies the effects of the medication in the subject’s home culture, so no way to know what amount of the distressing symptoms are a result of living in Africa as a foreigner or of the Mefloquine.

And I hate hate hate the idea that as women we are constantly judged as overemotional due to our hormones, but I did just turn 45 and some of this mood swing business could legitimately be a part of perimenopause. So we have at least 5 different factors in play: 1) pre-existing conditions, 2) environmental adversity, 3) culture shock, 4) medicine and 5) getting old. The chances of my mental/emotional state being only and entirely just ONE of these factors is 0, and 3 of them are directly related to living in Dakar.

Is It Real or Is It Culture Shock?

The time is coming where I have to start making decisions about my future. We’re already making plans for our mid-year conference, and before you know it, the 10 month Fellowship will be over. Whatever happens, I know that this is a life altering and immeasurably valuable and unique experience. I don’t regret the decision to come in any way. I just want my future self to be able to tell some “it was so awesome” stories about Senegal alongside my newfound stories of resilience and overcoming adversity. However, I’m having a really hard time making plans or looking forward to anything while I’m in this particular loop of the emotional rollercoaster. So please, Santa, all I want for Christmas is no more culture shock… or if that’s not possible, then I’ll take one in blue.

A Random Day in Dakar

I have been in Dakar now for 8 weeks and no two days are the same here. I had some hope that getting an apartment and starting work at the university would create some regularity, but that’s just not how things roll here. I wanted to paint a picture of average daily life, but the truth is every day is different, so I’m just going to pick one at random.

My Fellowship is very much not like a regular job. I have some days at the “host institution” (for me, a veterinary school which has no actual English program or staff), and on other days I’m working on whatever professional development projects or cultural exchange experiences I can find. On the days I’m scheduled to be at my host institution, there are no regular classes. Instead, I’m set up to run an English Clinic as part of the veterinary clinical rotation from 8:30 – 4:15 (-ish) where I’ll see each of the year 3 and 4 students a grand total of one time during the semester. It’s obviously not a “class” in the educational sense; I’ve chosen to think of it as an English Promotional Seminar, which definitely makes me feel like less of a teacher and more of a “cultural exchange experience”, so I guess that’s on mission?

Nothing in West Africa starts on time, but so far, I keep trying. Feel free to place bets on how long that lasts. To get ready for English Clinic, I wake up at 7am, bleary eyed on a Monday and wondering why anyone would choose this. Marcus Aurelius hated mornings too, so I feel validated in my preferences for sleeping late. I start trying to find a car between 7:20-7:30 but there aren’t any. I watch the ride-share apps search and search for drivers to no avail. I go out to the street to scout for taxis, but the black and yellow vehicles which make up 80% of the cars on the road at all other times of day are nowhere to be seen at this dawning hour. When one finally appears and stops for me, he flatly refuses to make the drive south to the university. Though the taxis are thin on the ground, there’s no shortage of talibés (begging children) who have been forced out onto the hot and dusty streets by the so-called “teachers” at the Quranic “schools”. I retreat from the human rights violations that make me confront the horrors of humanity far too early in the day, and return to my apartment to continue trying the apps.

When a driver finally accepts my request around 8am, I know I have to face the inevitable phone call. There are no addresses in Dakar, so you give directions for everything. The apps have GPS maps, but most drivers don’t know how to use them well. Heetch, a French company in neon pink, has an option to share location and an in app messenger, but the drivers call anyway. Yango, red for Russia, even includes a “do not call unless it’s an emergency” option, which the drivers ignore completely. The drivers speak in rapid French accented with Wolof or another African dialect. When I first arrived, these calls were panic inducing, but I’m finally getting used to it. They’re probably going to ask where I am, they might ask where I’m going, or they could tell me they are stuck in traffic. This one is all three. I agree the traffic is terrible, and I know I have to wait. Two minutes later, he calls back asking me to cancel.

I keep trying. All drivers busy. No drivers available. Eventually another driver accepts and calls. They ask where I am, even though it showed the location on the app before they accepted the job, and they ask where I’m going. They tell me how long they think it will take for them to reach me, even though the app tracks them by GPS and shows me when they are near. It’s everything I hate about talking to strangers on the phone plus language barrier – every time. The driver arrives around 8:30 and we set off. He doesn’t want to take the Corniche, even though it is the most direct route it will be a traffic jam at this hour, so instead he weaves through side and back streets. He cuts back and forth between the seaside road and the interior road. Both are choked with cars. I watch the traffic which seems to be an ongoing negotiation, drivers signaling by any means except the turn signal – leaning out of windows to chat or yell, and occasional passing pedestrians helping to direct cars when things get truly jammed up. In the early morning rush hour, most major intersections and roundabouts have an officer directing traffic. There are no traffic lights anywhere.

Most drivers know where the campus is generally, but not the veterinary school. This driver is flying blind, no GPS in sight, so when we near the campus, he asks me for directions. It happens probably slightly less than half the time that the driver can’t or won’t use GPS (phone data costs money after all), it’s not the norm but still very common. This was another source of panic in the beginning, since when I was newly arrived I had no idea where anything was nor the best way to get a place. Now, I at least know the roads I travel regularly and I have enough working knowledge of the city’s geography to use Google Maps without getting lost. I am able to direct him to the school and we arrive a little less than an hour after leaving my apartment.

I walk onto the campus greeting staff, students and faculty in a mix of French, Wolof, and English, deposit my bag into my office and head to the security guard who has the key to the conference room that has been issued for my use. Today, the room is in use by another group, but no one thought to tell me about it until I was trying to get in and set up my clinic. It’s a wild departure from both Western culture (where I grew up) and East Asian cultures (where I’ve worked the last 6.5 years), but then again, so is showing up 60 minutes late and not getting reamed, so … when in Dakar, I guess. A few other faculty members who were wandering the halls popped over to help, and soon I was placed into a new conference room, a special room usually reserved, I’m told, for the director general. The complex process of making sure that my computer can be hooked up and both audio and video can be delivered to the students starts all over again. A third faculty who is more tech savvy must be called in for this. As we begin to get the TV and speakers online, I realize that the students have no idea where to come due to the unannounced room change, so a fourth faculty must be contacted to issue a broad text message to the students.

After some trial and error, we get the computer, tv, and speakers all talking to one another and I’m able to begin class around 10am. Just 90 minutes later than scheduled. Of the 14 students expected to show up, 10 are seated around the conference table. I breeze through the introductions and ice breaking games with the students, all but one of whom are uncharacteristically shy. I myself am particularly low energy having spent my weekend on an exhausting but interesting road trip. Perhaps were I less tired, or the students were less shy, we could buoy each other up, but instead, I declare a break after our second game.

Returning from the break, we charge through the listening comprehension activities and then break again, this time for lunch. I feel like I’m missing a part of the picture of how things work here and that I’m scheduling the sections and breaks badly. The students never act like I’m doing things the normal way. When I ask the one member of the faculty that speaks English well, he assures me that they are just being students trying to get out of work, but also points out that sometimes the teachers offer to skip breaks/lunch in order to finish early. That sounds exhausting, and I’m hungry. I need breaks too!

I walk out the back gate, passing the cows that no longer startle me so much, watching the pied crows drift lazily between the fences and the trees and listening to the calls of raptors riding the thermals above. The sun is oppressive. Despite the fact that it’s early December, and the temperature in the shade with a breeze might even be considered pleasant, the sun feels like it’s trying to eat my skin. It feels like reaching into the oven when the heating element is on, but everywhere. The faculty restaurant is nestled in a lush garden and in perpetual shade. During October’s heat wave the shade was not enough to make the outdoor dining bearable (and there is no indoor option), but today it’s fair enough without the hungry sun.

I like the faculty restaurant because it’s close, cheap, and fast. Most restaurants bring food out with the same attention to time as everything else here. If you were hungry when you sat down, you’re hangry by the time the food arrives. I wouldn’t dream of trying to eat at a regular Senegalese restaurant in less than 2 hours, but the faculty restaurant is half cafeteria. The dishes are cooked in advance and are waiting for the teachers to come in and order. Today I choose Thiebou Yapp, a traditional beef and rice dish served with a kind of onion chutney sauce that is a little piquant and only slightly spicy. Some days I might finish up with some attaya, a very sweet strong tea served in tiny cups, but I can see I need to leave to get back to the class on time, and I still have this lingering attachment to being on time. An attachment the students do not share.

I get back to the conference room/classroom just in time, but no one else is there. I wait and wait, and after about 30 minutes I decide to go ahead with the 5 students who have shown up. Over then next 30 minutes, 3 more students trickle in one at a time, the last returning over an hour after I asked them to. I don’t keep attendance or give grades. I will not see any of these students again inside a classroom until next spring. I understand why they might feel like it’s a waste of their time, and I can’t be upset at them for not wanting to do this ill-conceived program. I feel a lot like the school just wants to be able to say “English happened”, which was one of the biggest things I disliked at my last school. If my job is to teach, then I want to teach, not talk to myself in a room of 5 people who are falling asleep, reading their phones, or just zoning out because they can’t understand me, none of whom I will see in a classroom again for 3-4 months after our one day together.

The after lunch section is my least favorite part of the single day “curriculum”. The school asked specifically for clinical roleplay, but I’ve discovered two main problems with this. One – I’m not a veterinarian, so I don’t know what goes on in a veterinary clinic. And two – 90% of the students do not have the English ability to have a basic vet-client conversation even with a helpful worksheet. I can deal with the first part a little by researching, but nothing I do will make it possible for the students to gain conversation skills in a few hours. I desperately want to cut this section, and I am mentally preparing for how to do that, but I feel backed into a corner with it now because I need to be able to say that I tried it their way before I junk it, plus I’ll need time, energy and brain space to invent something to take it’s place (none of which I have on this day). It’s a struggle every time, and with this extra shy, extra small group of students it’s even harder because they are so reluctant to speak, but we survive. I praise them and smile and applaud and they decide to forgo the last break in favor of leaving early.

I don’t mind the idea of leaving early myself, so I walk everyone through the last section, a self-study guide with a list of free resources, and introduce the final game of the day. I love this game because everyone universally gets into it. I read somewhere that first and last experiences shape the emotional memory, so I want the students to have fun at the beginning and the end of my clinic day. AGO is a Japanese card game based on UNO but designed for learning English. It never fails to arouse competitive feelings and get lots of people smiling and laughing. In this case, the students who were so eager to leave early they wanted to skip the break end up staying late to finish their games. It’s a tonic to me too, when after a long day of pulling short quiet sentences from shy and reluctant students I can see them having fun again. It rescues me from the pits of despair that this otherwise futile educational effort brings on.

When it’s finally time to leave, I have to search for another car. There are no taxis along the small internal campus road, so my options are to use the apps or walk to the main road. I sit in a small courtyard waiting for a driver to accept my request. When one finally turns up, it’s an actual taxi, … part of the reason we agree to pay more for the app cars is that they are better cars, usually with AC, while the beat up little bumble bee taxis are frequently falling apart and have no AC, fine for short trips but rather miserable to be stuck in traffic in. But what are you going to do? I sit in the back and try to pretend that the wind through the window is enough for the nearly hour of traffic back to my apartment.

While I’m sitting there, feeling tempted to complain and feel sorry for myself, I slowly realize that the ever present butterflies of Dakar have become a flurry. There are always what I as a city girl think of as “a lot” of butterflies, but today the small white wings fill the air by the thousands. It’s impossible to film or photograph because they are so tiny and move so fast, yet as I stare out the window in the heat of stalled traffic, I am transported by the pure magic of witnessing this Senegalese snow. I had never thought of butterflies as a weather condition before, and yet even the largest of butterfly greenhouses I’ve visited have nothing on the migration I am witnessing from the back of the beat up taxi. The way they drift through the air looks like cherry blossoms or snowflakes caught in a breeze, though both are sights I associate with much cooler weather. I think about how un-Christmas-like I have been feeling as December continues on, and marvel at this little whirl of white. How can I be upset at traffic or late students when this beauty exists?

At home I go straight to the shower to rinse off the sweat and dust of the day and the traffic. I prepare drinkable water by moving the boiled water to the bottle in the fridge and boiling a new kettle to cool overnight. I watch tv, eat dinner, and log into another zoom call to manage the bureaucracy. The next day, I’ll decontaminate my produce delivery to make the fresh fruit and veggies safe for my delicate western constitution, and I’ll figure out what the next step in the next project that needs my attention is. Life here is more different from any place I’ve lived in a long time, there’s no routine in my job because everything is always changing, and no routine in my life because it’s always breaking down, getting replaced or being updated. I am still not sure how I feel about this lack of stability and constant uncertainty, but I do know that without it, there wouldn’t be unexpected moments of beauty and joy, so for now, I’ll take the trade.

Living in Dakar: A How To Guide

There’s a lot about living here that is very different and difficult for a foreigner and non-Francophile (my French is awful, but slowly improving). There are some expat groups on Facebook which can make things easier, but there was still a lot to learn and a very steep learning curve. I don’t often write instructive “how to” blogs because usually I find there’s already a bunch out there, but I didn’t find much for Senegal or Dakar, at least not in English, so  I’m writing what I have learned so far, and maybe someone else will have an easier time adjusting to living here.

The SIM Card

My phone data plan is a high priority when I arrive in a new country. I feel like I can’t do much else without it, and in Senegal you really need that local number to use ride shares, delivery, and digital wallets. There’s a reason it’s first on my list. Pre-departure research led me to believe that Orange would be my best bet, and the Embassy had scheduled a “get your sim card” event in the orientation, so I had not undertaken to get one on my own, but it’s not that hard, especially if you can speak a little French.

Finding the right store: Orange is both a phone/internet company and a money service. Not every Orange store does both, so it’s important to find the correct location. We went here: AGENCE ORANGE DES ALMADIES Of course, you need an unlocked phone, and you’ll need your passport to register your new phone number with the gov’t (I swear this is normal everywhere except America). The SIM card cost 500CFA (about 75cents US) and comes with a few days of data/minutes.

Finding your phone number is a little tricky because it doesn’t just show up in your “settings > about phone”. Instead, dial #237# and hit the call button, you’ll get a screen message showing your new Senegalese phone number. I took a screenshot of mine.

Setting your Orange Money PIN: When you get your SIM card, ask the clerk to help you set up your password (mot de passe). You can change or reset the 4 digit pin by dialing #144# then choosing option 7 (options) and then 3 to modify or 6 to reset. If you’re struggling with all the French, take a screenshot and port it into Google Translate (select the camera icon, then click on the image icon in at the bottom of the screen to access your screenshots).

Be sure you know your phone number and your secret PIN before you leave the store!

Topping up your phone plan: All phone plans in Senegal are prepaid. There are two apps you’ll want to use: Orange et Moi and Orange Money and they are only in French, sorry. Also, be sure you choose the Senegal versions since Orange is popular in a LOT of countries. Orange et Moi is the app for charging up your phone, but before you do that, you have to add money to your account.

Install Orange et Moi Senegal (careful you get the right country) and follow the steps to set up your account. You’ll need to enter your new Senegalese number and choose a password for the app.

Visit any Orange Money kiosk and deposit money into your account – cash only. I started out with just 10k (about 15$). You just say “dépôt orange” and give them the phone number. You should be able to see your new balance right away, but make sure it shows up before you leave the shop! (Image Credit: Minette Lontsie, CC BY-SA 4.0, via Wikimedia Commons)

I had to put in 200k in order to get the new work laptop and it was nerve wracking walking into a tiny hole in the wall shop with that much cash. Some kiosks are just huts the size of an outhouse, but they are guarded since the worker inside has a lot of cash. Thankfully for my nerves, the guy in the little shop added money to my account before taking the cash which made me feel better. It’s SO different from everything I’m used to and I’m working on finding a way to transfer money into my Orange account digitally because cash makes me nervous. There seems to be a way to do it if you have an African bank account, but the “add money by credit card” function on the app may or may not be permanently unavailable.

Your Pre-Pay Plan Will Expire! It’s important to note that this isn’t the kind of prepay that hangs around until you use it. There are time limits. Some plans are good for a day, some for a week, and the longest for a month. So don’t put a bunch of money on there thinking you can just top up when you use it all. I personally futzed around with the settings until I found the least amount I could add to get the 30 days, figuring if I used it up, I could add more which would be better than overpaying and losing it. I did not use it all.

How to Top Up in the App: The plans change from month to month, so I can’t suggest the best one, but some steps should stay the same: Acheter = buy and will take you to the menu of plan options. Illimix or Illiflex are the best options that mix data and phone (flex lets you choose how much data v phone you get for your money). It will ask you “choix du beneficiare” and you can choose your own phone number or enter someone elses, which if you are travelling with friends/family might make the whole thing easier. Make sure you get something that will last … avoid “jour” (day) and choose “semaine” (week) or “mois” (month). After you buy, you can see your remaining data/sms/minutes in the app by choosing “Conso”.

Money, Money, Money

Cash & GAB:
Senegal is a cash based economy. Very few places take cards, especially foreign cards. When I got here, the only way for me to access my US money was to go to a local ATM (or GAB since ATM isn’t a word here). The Embassy also warned us against using any ATM on the street (while also somehow NOT telling us they were called GAB). If they had their way, I’d be schlepping over to the Embassy every time I wanted cash to use their ATM inside. Not a practical solution. I also mentioned in my previous post that not all banks have GAB and Google Maps definitely doesn’t have a complete or accurate list, so it’s a good idea to figure out where your closest safe indoor GAB is before you need the money.

Why indoors? Apparently putting card skimmers on the machines is a thing here and the indoor ones all have security guards who keep more than one person per machine from going in at a time and CCTV (maybe?) to make sure no one does anything nefarious. It’s also easier to put your cash away inside than on the street. You don’t want to have a wad of cash in your wallet or bag. Only keep what you need in a day in reach. People don’t get mugged often here, and then mostly only at night alone, so it’s not a huge risk, but there’s no point in tempting fate.

However, cash is a pain, not only because it’s a germ vector and requires us to open our purse or wallet to get to, but local people ALL want you to have exact change, and no one wants to GIVE change. (to ask to have a bill broken ask: “as-tu de la monnaie”;  to ask if someone has change when you are buying something ask: “as-tu la monnaie”) Even at the grocery store where they have a full register of change they don’t want to part with it. I had to pop into a corner store to get a 1k bill broken into 2 500bills to pay my driver the other day. I have no idea how to keep myself topped up with enough change to satisfy drivers and street vendors. If I ever find out, I’ll update this post.

Digital Wallet:
In the mean time, I’m happy to report that Senegal is working on going cash free in a leap-frog way. (leapfrogging is when a culture skips a developmental step, in this case, going directly from cash to digital wallets without bank cards in between). Google Wallet and Venmo aren’t here in Senegal yet, but QR code based digital payment options Orange Money and Wave are. Orange Money comes built in with the phone package, and the only way to top up (without a local bank account) is to visit a kiosk and fork over the cash. It’s fairly easy to do and there are kiosks everywhere, but it doesn’t eliminate the need to go to the ATM all the time. Wave, however, has a partner app called SendWave that allows you to send money to a Wave user (including yourself) from a foreign bank account with no fees!

Getting SendWave:
Set up is a bit of an ordeal. You have to install the app, sign up, upload your passport photo and bank card then try (and fail) to send some money, and wait for someone to call you back. I hear your concerns and objections to uploading ID and bank card details, but it’s a reputable service. A big part of why it’s such a hassle to set up is that they have security measures in place to make sure no one is being scammed or stolen from. Trying to make your first payment starts the process. You can set up your wave account (separate app) and try and send it to yourself, or you can send it to a friend who already has their account set up. I’d start with just 1$, it’s going to get cancelled anyway.

When they call, they speak English quite well, which is nice. They verified me and checked to see that I really did know the person I was sending money to, then they asked me to submit a copy of my visa stamp to prove I was actually in Senegal since I’m sending money to myself here. I assume for people who are living outside the country sending money to family back home, it is different, but for us expats, they want proof we are really here. I uploaded a photo of my visa, and that turned out to not be sufficient. The entry stamp in my passport was so faded I had to run it through some strong filters to make it visible, but eventually I got a version they accepted. The whole process takes a few days, but once it is set up, the money transfers are instant. 

Pay with Wave:
Shops that accept Wave payment have the Wave Penguin with their QR code ID. You just scan the code, enter the amount you want to pay, and boom. Some retailers want to see your screen to verify, some get a message on their own phones right away. When paying at shops, there’s no fee to use Wave.

The Sendwave/Wave combo not only saves me from excessive GAB visits and foreign transaction charges, it also saves me from the problem of exact change. I ordered delivery the other day and the guy didn’t have change. It was 12 and I had a 10 and a 5, so I gave him the 10 and sent the other 2 by Wave. Same thing happened in a Heetch car when the driver couldn’t break my 5. I kept my cash and paid him the full amount by Wave. This is a little trickier, since the drivers and delivery folx are not “vendors” they’re just people. In that case you pay a 1% fee to transfer, so you have to take that into account when entering the amount to pay and check the amount they receive. At first I thought they should take the hit when they don’t carry change, but then I remembered my place of privilege and paid the pennies myself.

There’s a way to buy Orange phone plans with your Wave account, but it only applies to your phone/data plan and does NOT appear in your regular Orange Money account, so don’t send a bunch of money to your Orange account thinking you can spend it through Orange Money. In fact, don’t use these services for large amounts of money until you’ve tested them on small amounts and feel comfortable with them, because if you mess up and you don’t speak French, it’s going to be hard to get help resolving it.

UPDATE: I discovered this week that there’s a limit on both the amount you can have in your Wave wallet at a time AND the monthly amount you can receive. This almost turned into a fiasco because I am planning to pay my driver for the conference weekend using Wave and I spent 2 days trying to understand why my transfers weren’t going through while being told it was just a system error before I finally got someone to tell me the real problem. Thankfully, the fix is fairly easy, but it would have been devastating to find this out when I was trying to pay for something instead of just planning.

To increase the limit in your WAVE (not Sendwave) account, you have to upload a photo of your ID in the Wave App and visit a Wave agent in person (the app also has a list with Google Map links to the nearest agents). The ID was accepted very quickly, and I went to the corner agent this morning. Much like the Orange agents, it’s just booths in corner stores here, but he was able to log in and up my limit. If you want to use Wave for more than 200,000CFA in a 30 day period, you’ll need to do this too.

The Electricity

Woyofal is the electric company and there’s a link to them in both Orange Money and Wave apps. Like all things here, electricity is pre-paid. When your credit runs out, your power goes off. There’s a little meter that plugs into an outlet (which is really annoying since the outlets here already only have one plug instead of two) and you can see how many kwh you have left. The little light goes from green to red when you’re running low, and starts flashing just before you get cut off.

The tiny text at the top is all the codes you can enter to get various information. To top up your credit, you first need your unique account number, which you get by entering 804 + the blue button and waiting to see the number. It’s long and takes two screens, so be patient. I took photos of mine to keep it in an easy to find place. Once you have your number, you can go to your Wave or Orange Money app and follow the directions to pay bills, and open Woyofal. It should ask for the account number and the amount you want to add. When it goes through, you get a message with another really long string of numbers that is your confirmation code which you then go back to the little box plugged into your wall and painstakingly type in, followed by the blue button.

It sometimes takes a moment to catch up to itself. If the green light doesn’t come back, try typing 805+ the blue button to prompt it to display your remaining credit. It forces the machine to send and receive the signal. As far as I know, you can put as much as you want on there and unlike the phone minutes, it doesn’t expire. I have so far only put 10k on mine because I just got here and I wanted to test it out before doing a larger amount of money just in case I made a mistake in the process while learning. Again, with all these digital wallet things, do stuff in small amounts until you’re comfortable with it so you don’t lose much if something goes awry.

The process isn’t particularly difficult, but it is in no way intuitive to anyone coming from a country where utilities are post-paid and the bills are all online. Here is a more detailed blog about the Woyofal counter.

Shopping

This isn’t tourist shopping at the souk advice, it’s daily life stuff. There’s actually plenty of “how to shop at the market” advice out there (also I haven’t tried it yet), but not so much on “how to buy a new pillow and a coffee pot for your apartment”.

Food Delivery:

I’ve been using Dakar Food Delivery, but there’s also Bring Me and Yassir (I have not tried this last one yet). The hardest part of this is that apps are stuck in French (unlike websites which you can run through Google Chrome to auto translate) and that there are no addresses. Also the exact change thing. Some restaurants have online ordering through Google or their own website, so if the French is too much of an obstacle you can try that way, but you will still have to speak to the driver. Every driver is a new challenge. Somehow even though I live across the street from a pharmacy (which are excellent landmarks here because they all have unique names) my driver the other day ended up at the supermarket down the street, then said I didn’t speak French very well (which ok, yeah I don’t, but “pharmacie” and “supermarche” are not words I mix up).

Grocery Delivery:
You can get basic stuff at most corner stores, but sometimes you don’t want to cart heavy stuff home and sometimes you want stuff that’s not at the corner store. Bring Me has grocery delivery for the same day, but a fairly small selection. I am now using Club Tiossane which has to be scheduled for the next day (or more for some items) but is really easy to use and the delivery guy only had one question about my written directions, he wanted to know if I was to the left or right out of the elevator. They even called to follow up on my first order to make sure everything went well! I know Auchan also has a delivery option on their website, but I haven’t tried it yet.

Home Goods:
The larger grocery stores have some (as do the grocery delivery apps), but I had a bit of a search to figure out where to get new pillows since there’s no box stores here (Target, Wal-Mart, E-Mart, HomePlus, etc). Part of me is really happy there’s no Pottery Barn because I love small business, but it does make things harder. I ended up at a store called Orca which was definitely overpriced.

For anything you’re willing to get used, I’d say go back to the expat community. People are always going in and out so there’s plenty of stuff on offer. I was going to buy a used washing machine that way before my landlady decided she’d rather buy a new one herself. The Dakarium (ex Dakar Craigslist) group on Facebook seems to be the place for it. I just … don’t want used pillows, you know?

Finally, there’s Jumia, the “Amazon” of Africa (make sure you go to Jumia Senegal because the different countries have different Jumia sites). I suspect I could have ordered my pillows from there, but I wanted them that day (I was not sleeping well in the new bed on flat pillows). I have successfully used it to order some electronics for my office and more recently to order more henna and a coffee pot. Jumia is a bit complicated, like everything here. When you order, you can choose to have it delivered to your home or to a pick up point (so far, like Amazon, right?). Unless you have someone to receive the package when it arrives, home is not the best idea. My very first order, I chose the cash on delivery payment option and then realized that the delivery window was “sometime in the next 3 days”. Thankfully, it worked out, but I don’t want to do that again.

My second I chose the nearest pick up point, which is about 1km from me at the post office. There was no cash at pick up payment option so I had to schlep over to an Orange Money Kiosk to deposit the cash there in order to pay for the order on the website…I feel like Jumia would be perfect if it partnered with Wave instead of or in addition to Orange since you can digitally top up a Wave account, but you can only refill Orange Money by physically taking cash to the kiosk. However, the delivery worked just fine. They sent a text when it was ready to pick up and I walked on over, showed the text message as proof of purchase and got my new laptop.

My third order was almost bad, but ends up being a reassuring story. I found a coffee maker for much cheaper than the ones at Orca, ordered it to the pick up point, submitted my Orange payment, and then something went awry. The money left my Orange account and I got a payment confirmation text from Orange, but Jumia denied receiving it! I tried to call the help line, but either the connection was bad or they just couldn’t deal with the language barrier because they hung up. I sent a message through the online help instead and waited. They called back again the next day, but by the time I found the TV remote to mute my show so I could hear them, they had hung up again. All this was over the weekend, and I was planning to get a friend who speaks better French to help me on Monday, but before I could, I got a message saying my items had shipped. When I logged back into the website, I saw that the items were still in my cart but also that duplicate items were listed as in process. I’m not sure if the website sorted itself out, or if someone read my message and fixed it manually on their end, but it got fixed, which is the important thing.

Getting Around

Taxis are everywhere, but they are not metered in Dakar. I heard this isn’t a problem in other parts of Senegal, but I don’t have this luxury. So, you flag down a taxi and DO NOT GET IN. Instead, standing a bit back from the window for safety, you tell them where you want to go and ask how much and then haggle because they are trying to overcharge you. To make this more fun, there are no addresses, so you have to tell taxis where to go by landmark and be prepared to tell them more details when you get closer. Oh, and they don’t speak English. In fact, many of them don’t even speak French well. They are often poor and undereducated coming in from the countryside to work… or coming from other countries, because it’s a desirable place to live in Africa, and like any large city, there’s a big migrant and immigrant population. 
(Image Credit: Boydiop2, CC BY-SA 4.0, via Wikimedia Commons)

The buses are wild. As in untamed. There are buses, I’ve seen them. They are stuffed to the brim. I’ve taken uncomfortable and crowded public transit before, but I think I’m going to follow the Embassy advice and not do it here. Not only are they very uncomfortable, but you have to have exact change, and know where you want to get off because there’s no marked stops. Even if you speak French or Wolof well enough to ask the driver about the route, you are not likely to be able to get to him for the crowd. Plus, with so many people packed in, it’s a prime place for pickpocketing. I might try the bus one day, when I can leave everything valuable at home or tuck it into my traveler’s belt under my shirt, just so I can see what it’s like first hand, but it’s not the kind of thing you want to rely on to get a place.
(Image Credit: Dr. Alexey Yakovlev, CC BY-SA 2.0, via Wikimedia Commons)

Ride share services have recently launched here! The only two services in Senegal are Russian owned Yango, and French owned Heetch. There’s no Uber or Lyft, I’m afraid. Yango launched in December 2021 and Heetch launched in January of 2022, so this is really new. You will need to register with a phone number, and as yet there’s no way to add a digital payment option inside the app (although if you don’t have right cash, you can probably use Wave with the driver). It took me several tries to get Yango to work, so if that happens, just uninstall and reinstall the apps and try again. Stuff doesn’t always work here. Yango and Heetch cars are significantly nicer than the taxis. The drivers are less likely to be harrassy, more likely to speak French or even some English, and more likely (but not guaranteed) to have change than taxi drivers. There’s also a way to complain to the company if there’s a problem.

The ride share apps allow you to enter your location by searching for a business name or selecting a location on the map. This is really great since there are no addresses, but it’s not something most drivers are used to yet. No matter what you put in, they still call and ask where you are and where you’re going after they accept your ride request. I actually turned on the “don’t call me unless its an emergency” option in Yango and it made zero difference. I’m hoping this will improve over time, but honestly, I had taxis in Korea who couldn’t use GPS either, so …. Anyway, be prepared to explain it in French to a very impatient driver. I find I often can’t understand them on the phone either because of background noise or bad connection or just because they are talking too fast or with slang. In that case you can send a text message, a WhatsApp message or message through the app itself, allowing you to use the translating app of your choice. Most of the app drivers have a minimum level of tech ability and literacy that allows them to deal with the text messages. (side note, people actually prefer calling to texting here, and even in the text based app WhatsApp they will record and send voice messages rather than type. I love talking on the phone to my friends, but it’s a solid nightmare to try and do it in another language)

Always Ask

Things here are changing rapidly. I learned all this by asking and searching on Google, but there are expats embedded here and even locals that don’t know some of this because many of the more convenient digital/online services just launched in the last year or two and they stopped looking for better ways to do things. If you don’t know how to do a thing or where to buy a thing, ask and keep asking until you find a solution that works for you. If I’d listened to the people who were supposed to help me, I’d be in much worse shape, living in a way less nice apartment and overpaying for most things or just doing without. Instead, I found a couple of Americans who had been here for long enough to share what they had learned and compiled everyone’s knowledge gems into one place. I hope this guide is helpful to someone. I know I would have loved to know these things before I landed here, but even if the details become obsolete, the basic advice of “keep asking” will always be true.

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